BH&HPA Conference 2024

Outside the QE II Centre, showing BH&HPA banners

QEII Centre Westminster

Tuesday 6 Wednesday 7 February 2024

British Holiday and Home Parks Association

Tuesday 6th February 2024

Time Session
8.30 Registration opens: Foyer, QEII Centre
9.00 Exhibition opens
10.00-10.05 Welcome to Conference
10.05-10.30 PITCHING THE VALUE:
headline research findings from the UKCCA's 2024 Economic Benefit Report, Frontline
10.30-11.00 UK macroeconomic and political outlook
Lord Gavin Barwell
11.00-11.30 Tea and coffee Britten
11.30-12.15 Sustainable working Andy Gibson, Mindapples
12.15-13.00 A FARMER'S TALE:
diversification and other life lessons...
Adam Henson, BBC's Countryfile
13.00-14.30 Lobby lunch Whittle and Britten
14.30-15.10 INTELLIGENT ACTION
Achieving positive change
Chris Hines MBE
15.10-15.20 The future of liquid gas in the UK
George Webb, CEO, Liquid Gas UK
15.20-15.50 Tea and coffee Britten
15.50-16.30 PANEL DISCUSSION:
navigating the net zero pathway
16.30-18.00 Compass Drinks Reception Britten

Wednesday 7th February 2024

Time Session
8.30 Registration opens: Foyer, QEII Centre
9.00 Exhibition opens
10.00-10.40 THE SECRET SAUCE
Ingredients for family business success
Neil Davy, CEO, Family Business UK
10.40-11.10 Tea and coffee Britten
11.10-11.50 Who wants to work for you? Christine Armstrong
11.50-12.00 Movement break
12.00-13.00 Residential Workshop in Westminster:EVOLVING NEEDS:
Understanding and attracting the new residential park customer
Jack Stratten
12.00-13.00 Holiday Workshop in Fleming:Unleash the power of ChatGPT and AI to grow your business
Stephen Whitelaw
13.00-14.30 Lobby lunch Whittle and Britten
14.30-15.30 Residential Workshop in Westminster:Unleash the power of ChatGPT and AI to grow your business
Stephen Whitelaw
14.30-15.30 Holiday Workshop in Fleming:EVOLVING NEEDS:
Understanding and attracting the new holiday park customer
Jack Stratten
15.30-15.50 Tea and coffee Britten
15.50-16.30 Choose your flightpath
Mandy Hickson
18.30 Coaches depart the Park Plaza, Westminster Bridge
BH&HPA Banquet at the Underglobe

With thanks to our Major Sponsors...

With thanks to our Additional Sponsors...

Floor plan showing positions of exhibition stands in Britten, with catering in the Whittle and conference in the Fleming. There is an induction loop in the Fleming.

Floorplan

floorplan of the 3rd floor, showing the Britten, Fleming and Whittle rooms

Location

QEII Centre Broad Sanctuary Westminster London SW1P 3EE

Parking

Please see FAQ’s for further details.

Travel

Please see FAQ’s for further details.

What3words address (entrance to the QEII Centre): ///puppy.fine.open

Further information

For more information about the QEII, please visit the QEII Centre website .

Fire Alarm / Emergency Procedure

The Fire Alarm

In the event of a fire situation, a high-pitched warble will sound continuously. On sound of the continuous alarm, evacuate using the nearest exit indicated by the green fire safety signs. No one should stop to collect personal belongings. Do not use the lifts.

Fire Exits

Indicated prominently in all rooms and corridors. You should familiarise yourself with those exits.

The fire alarm is tested on a weekly basis, usually on Monday mornings at 0830hrs. All guests, visitors and delegates are informed of when the weekly fire alarm test will be via boards in the reception area and lifts.

Assembly Point

Please leave the building and congregate at the fire assembly point (car park 1 at the front of the building).

First Aid

In the event of first aid being required, please contact Reception who will call for a first aider to come to your assistance.

Any notes you make here are private and stored on this device only:

This web app can be installed to your home screen. It will then run full-screen when you tap the icon.

Android

Click on the automatic prompt. Otherwise you can install it manually following the steps below:

  1. Press the settings icon at the top-right of your screen.
  2. Press "Install app" (or "Add to Home screen") from the menu.
  3. Press "Install" (or "Add").

iPhone

  1. Press the bookmark icon at the bottom-centre of your screen.
  2. Scroll down until you see "Add to Home Screen". Press this.
  3. Press "Add" at the top-right of your screen.
Enter

Travel and accommodation

Where is the QEII Centre?

Situated directly opposite Westminster Abbey, the venue is a short walk over Westminster Bridge from the Park Plaza Hotel or a short taxi ride from many of London’s leading hotels.

Travelling by train, tube or bus?

The closest tube stations to the QEII are St James’s Park or Westminster (5-minute walk). Victoria and Waterloo main line train stations are within a 15-minute walk.

For more information and transport timetables, visit https://tfl.gov.uk/travel-information/timetables . An Oyster card (a ‘smartcard’ which makes travel in London so much simpler), can be used on the London over ground, tube, buses and DLR and attracts cheaper single fares and daily price capping. More information available at https://oyster.tfl.gov.uk/oyster/entry.do .

Please note: Rail services will be disrupted between Monday 29 January and Monday 5 February. This includes a series of strikes. Please bear this in mind when making Conference travel arrangements. More details can be found at London Travel Watch .

Accommodation at conference

A list of hotels close to the QEII Centre can be found at https://qeiicentre.london/hotels .

If you have booked accommodation at the Park Plaza and intend arriving by car, use SE1 7UT on sat navs.

If you wish to park your car at the Park Plaza, please contact the hotel concierge on 020 7620 7260 or email ppwlconcierge@pphe.com for information and assistance.

Parking at conference

If you are looking for day time parking close to the QEII to attend conference, pre-booking and information on nearby car parks can be found at https://www.q-park.co.uk/en-gb/cities/london . Alternatively, you can find and pre-book parking at https://en.parkopedia.co.uk/ .

Congestion charging

The Park Plaza Hotel (SE1) and the QEII Centre (SW1P) are both in the congestion charging zone. You can pay online, by telephone, via text message, in person at various outlets and by post. More information and how to pay can be found at https://tfl.gov.uk/modes/driving/congestion-charge or telephone 0343 222 2222.

Conference

What time does Conference registration open?

Registration opens at 8.30 on Tuesday 6 and Wednesday 7 February in the Sanctuary Foyer of the QEII Centre. BH&HPA staff will be on hand to assist with the collection of delegate badges.

What time does Conference begin?

Conference 2024 will open at 10.00 in the Fleming with refreshments available in the Britten from 09.00.

Will there be an exhibition?

Yes. Our Exhibition will run concurrently with the business programme on both Tuesday 6 and Wednesday 7 February in the Britten. BH&HPA Associate Members will be pleased to discuss their products and services with you. The Exhibition will open at 09.00 on both days.

When can I get a programme?

The programme will be available for collection from BH&HPA’s registration desk in the Sanctuary Foyer.

What’s the dress code?

We would like to create a business atmosphere for the Westminster Conference so both business and smart casual dress would be appropriate.

Social media

Members support of BH&HPA Conference through social media is welcomed. For security reasons we would ask that you do not share the location of the event – the QEII Centre - in Tweets, on LinkedIn or in any other social media posts, please.

Mobile phones policy

Please show respect for speakers and other delegates by ensuring that your mobile phone is silenced during conference sessions.

Accessibility and facilities

There is an in-built ramp to the east of the Centre’s main entrance for wheelchair access. All conference rooms can be accessed without the need to use the stairs. There are accessible toilets on the ground floor and the conference floor (3rd floor).

BH&HPA Banquet Wednesday 7 February at the Underglobe

Coaches depart the Park Plaza Westminster Bridge at 18.30 prompt. Please be at the hotel’s main entrance by 18.15 where BH&HPA staff will operate a ticket check prior to boarding.

The event concludes at 01.00 when coaches will return guests to the Park Plaza Westminster Bridge. A shuttle service back to the hotel will also run from 23:00.

The dress code is black tie.

Have another question?

Try the QEII’s FAQ page for further venue related queries, https://qeiicentre.london/faqs .

Otherwise, please contact BH&HPA central office on 01452 526911 or enquiries@bhhpa.org.uk.